Frequently Asked Questions

click to Purchase tickets

Choose your seats carefully when ordering online. Please note that there are just two main aisles in Kohler Memorial Theatre. If you choose seat 6 or 7 in any section, you are not on an aisle, you are in the middle of the row. When you are choosing your seats, Blue sections are A Seating; Yellow Sections are B Seating. The seating chart at the bottom of this page is flipped 180 degrees compared to the seat map when you place your ticket order- note the stage location. 

Shipping Information:

Tickets will be sent to you by email, or U.S. Mail if you cannot print the ticket from an email. Tickets purchased one week prior to a performance will be held at Will Call the night of the show, if you cannot print from home.

Refund, Returns and Cancellation Policies:
Programs subject to change. Sorry, no refunds. Please choose your tickets carefully. Orders are filled upon payment.

How do I find the theater? 
Kohler Memorial Theatre
260 School Street
Kohler, WI 53044
Highway 23 to the Kohler Exit, take Highland Drive south to Greenfield Drive, turn west. Kohler Memorial Theatre is attached to Kohler High School, which is one quarter mile on the left. Or, take Highland Drive to School Street for on-street parking. 

What time does the box office open? 
Box office generally opens one hour prior to curtain time. 

What time to the doors open?
Doors generally open, and seating begins, one hour prior to curtain time.

Curtain Time? 
Performances generally start at 8:00pm unless otherwise noted. 

Where do I park?
General parking is on School Street as well as in the Kohler Public Schools parking lot.  Using the school parking lot, enter through the main doors and follow the signs to the theater.

Is there handicapped parking? 
Handicapped parking is available in the front of the Kohler Public Schools off Greenfield Drive, and on School Street. There are no steps when entering through the main entrance of the school, from the parking lot.

Can I take photos? 
Flash photography and video recorders are not permitted in either rehearsals or performances at any time. Event Volunteers will ask you to put away your cell phone or video recorder if they see you taking photos or video.


Will I be able to purchase a souvenir?
Some, but not all, performances will have items for sale. Most sales are cash only.

What are my options for payment? 
We accept Visa, Mastercard, Discover (for all online orders), cash or checks (for phone or in person orders).

Are there any shipping/handling charges?
Yes, there is a $1.50 fee per ticket (which covers shipping/handling/processing), and 5.5% Wisconsin Sales Tax. 

Must I purchase a ticket for my small child?
It is not recommended to bring children under 4 years old to performances, but a ticket is required for every attendee, regardless of age.  

Exceptional choices for year-round accommodation reside at The American Club Resort. The American Club, one of only 36 hotels worldwide to be rated both Forbes Five-Star and AAA Five-Diamond, has a valued past, uncompromising service and gracious hospitality. And just down the road, Inn on Woodlake is a select service hotel overlooking an 11-acre spring-fed lake with a private beach and putting green, all just steps away from The Shops at Woodlake, the ultimate in Kohler shopping. For more information or to book a lodging reservation, call 844.348.9683.


View Theatre Seating Chart